Privacy Policy

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Kozii. By using our website, you agree to the collection and use of information in accordance with this policy.

Personal Information We Collect

When you visit our site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse, we also collect information about the pages and products you view, how you arrived at our site, and how you interact with it. We refer to this as Device Information.

We collect Device Information using the following technologies:

  • Cookies — data files placed on your device that often include an anonymous unique identifier. To learn more or disable cookies, visit allaboutcookies.org
  • Log files — track actions on the site and collect data including your IP address, browser type, internet service provider, and date/time stamps
  • Web beacons, tags and pixels — electronic files used to record information about how you browse our site

When you make a purchase or attempt to make a purchase, we also collect your name, billing address, shipping address, payment information, email address and phone number. We refer to this as Order Information.

When we refer to Personal Information in this policy, we mean both Device Information and Order Information combined.

How We Use Your Personal Information

We use your Order Information to:

  • Process and fulfil your orders
  • Send order confirmations, updates and invoices
  • Communicate with you about your purchase
  • Screen orders for potential risk or fraud
  • Send you marketing or promotional information where you have opted in to receive it

We use your Device Information to improve and optimise our site, generate analytics about how customers browse and interact with our store, and to assess the performance of our marketing campaigns.

Sharing Your Personal Information

We share your Personal Information with trusted third parties only where necessary to operate our business. These include:

  • Shopify — who powers our online store. You can read Shopify's privacy policy here
  • Google Analytics — to help us understand how customers use our site. You can read Google's privacy policy here or opt out here

We may also share your Personal Information where required by law, in response to a lawful request, or to protect our legal rights.

Behavioural Advertising

We may use your Personal Information to show you targeted advertisements or marketing communications we believe may be of interest to you. You can learn more about targeted advertising at the Network Advertising Initiative.

You can opt out of targeted advertising through:

Do Not Track

We do not alter our data collection or use practices in response to a Do Not Track signal from your browser.

Your Rights

Australian residents — Under the Privacy Act 1988 and the Australian Privacy Principles, you have the right to access, correct or request deletion of the personal information we hold about you.

European residents — Under GDPR, you have the right to access, correct, update or delete your personal information at any time. We process your information to fulfil orders and pursue legitimate business interests. Please note your information may be transferred outside of Europe, including to Australia, Canada and the United States.

To exercise any of these rights, please contact us using the details below.

Data Retention

We retain your Order Information for as long as necessary to fulfil the purposes outlined in this policy, or until you request that we delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal and regulatory reasons. We encourage you to review this page periodically for any updates.

Contact Us

If you have any questions about this Privacy Policy, would like to access your personal information, or wish to make a complaint, please contact us:

📧 kozii.team@gmail.com ⏱️ We respond to all enquiries within 24 hours

This policy is governed by and complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.